By Jennifer Olney, Senior Program Officer, Partnership to End Homelessness
In late 2019, the Partnership announced its first round of grants for “flex funding” programs to support four local nonprofits that provide Permanent Supportive Housing (PSH) for people experiencing chronic homelessness: Miriam’s Kitchen, Open Arms Housing, Pathways to Housing, and Friendship Place.
These two-year grants were intended to help expedite housing placement and increase stabilization for single adults experiencing homelessness by providing funds that could cover small but critical expenses, such as fees to obtain IDs, that are essential to obtaining housing.
Flex Fund Impact Story: John was living in one of the city’s Pandemic Emergency Program shelters before being assigned to the Pathways to Housing Permanent Supportive Housing program in early 2021. The Pathways team quickly jumped into action to help him find housing before his rental voucher was set to expire. The team used Partnership flex funding support to provide transportation so John could view available apartments. He found a unit he liked and was approved to move in several days after he submitted his application. John moved into his new apartment in July 2021, starting his new chapter in safe and stable housing.
Soon after these flex funding grants were awarded, the world changed. With the onset of the COVID-19 pandemic in early 2020, The Community Foundation quickly pivoted to provide emergency response support to the region, and the Partnership in turn moved to allow its grantees to use their flex funding grants even more flexibly to respond to new challenges.
This flexible approach , spurred in part by the pandemic, aligns with The Community Foundation’s shift toward implementing a trust-based philanthropy approach to our work. We believe it is important to support our grantees in allocating their resources to where they are most needed, making room for greater innovation, responsiveness, and impact.
Now, more than two years later, we are happy to see that this approach paid off. The grants not only demonstrated that flex funding could accomplish its original goals, but also served to respond to new needs that PSH clients faced due to the pandemic.
Our four top lessons learned:
Flex funding can help reduce the time it takes to move people into housing. Flex funding was used by all the grantees to pay for critical expenses such as identification documents, apartment application fees, transportation to see available apartments, and movers. Open Arms Housing used some of the funding to help support a staff person dedicated to working directly with landlords to locate available units and lease up clients quickly. Three out of four grantees reported significant reductions in the time it took them to move clients into Permanent Supportive Housing.
Flex funding can help increase equitable access to housing: Miriam’s Kitchen reported that some apartment buildings, generally in safer and more desirable neighborhoods, now charge additional “holding” or “amenities” fees (generally about $300). These additional fees create a significant barrier for people who have little or no income. The organization used some of the flex funding to pay these fees to secure more attractive apartments for clients – supporting clients’ mental and physical health by providing them with more choice in their selection of housing, and the ability to feel comfortable and secure in the housing and neighborhoods that they choose.
Flex funding helped meet people’s COVID-related needs during the pandemic. The pandemic and resulting social distancing brought many new challenges for everyone – especially for PSH clients. Flex Funds allowed grantees the flexibility to meet some of those needs. For example, flex funds were used by grantees to cover the purchase of cell phones and cell phone plans for clients so they could stay in touch with their case managers when face to face meetings were not possible. These phones could also be used by clients to keep in touch with family, friends, and other members of their support networks and reduce their feelings of social isolation. Flex funding was also used to help provide clients with groceries, medicine, and PPE and COVID testing costs so they could stay safe and healthy.
Flex funding can help make a house a home. All the grantees used flex funding to purchase home furnishings, groceries, cleaning supplies, holiday gift cards, and other household items for their clients. Open Arms Housing reported that although the donation of household items to their organization decreased during the pandemic, flex funding allowed them the ability to purchase items to ensure that their clients had what they needed for their new homes.
We are grateful for the commitment of our donors, who made these grants possible. The Partnership is committed to continuing our work to expedite housing placement and helping people remain stably housed. We hope you will join us.